Common Questions
What does codexpertise.com provide?
Codexpertise provides a bilingual customer portal for AI coding-agent workflows, including documentation, dashboard access, API relay usage, and support paths for English and Chinese users.
Does Codexpertise support Codex CLI?
Codexpertise is designed to support OpenAI-compatible coding-agent clients, including Codex CLI-style configuration when the client supports a custom base URL and API key.
TODO: verify against sub2api and the specific Codex CLI version before publishing client-specific config keys as a stable contract.
How do I get an API key?
Register or sign in at dash.codexpertise.com, open the API key area, and create a new key. Copy it once and store it in a secret manager or environment variable.
Why does my request return 401?
401 Unauthorized usually means the API key is missing, malformed, expired,
revoked, or copied with extra spaces. Confirm that your request sends
Authorization: Bearer YOUR_API_KEY after replacing the placeholder with your
real key.
Why does my request return 429?
429 Rate Limited means the account, API key, or plan is over a rate limit or
quota window. Reduce concurrency, wait before retrying, and check usage in the
dashboard.
What should I do if streaming is interrupted?
Treat the response as incomplete. Retry only when the action is safe to repeat, test a non-streaming request, reduce the expected response length, and check whether your network or proxy has a short timeout.
Are team or enterprise plans supported?
Team and enterprise workflows are planned. Use the dashboard and official support channels for the current availability. This FAQ does not publish unverified prices, support guarantees, or open-ended usage promises.
TODO: verify final enterprise plan names, procurement flow, and support scope.
How do I contact support?
Use contact.codexpertise.com and include the
affected account email, timestamp, request path, HTTP status, and request ID if
one is available. Do not include raw API keys or full Authorization headers.
How do I delete my account or data?
Contact support from the email associated with the account and state whether you want account deletion, data deletion, or both. The support team may need to verify ownership before processing the request.
TODO: verify the final account deletion and data deletion workflow before publishing policy-level guarantees.
What should I do if an API key leaks?
Create a new key, update your clients and secret stores, test the new key, then revoke the leaked key in the dashboard. Remove the leaked value from logs, tickets, screenshots, and repository history where possible.